Privacy Policy
What this policy covers
This page explains how we handle your details when you use our website, talk to our support team or take part in our offers. Sites and payment services run by other companies follow their own policies.
What we collect
- Details you give us: your name, address, phone number, e-mail, login, payment details, documents for identity and age checks, and your messages to support.
- Details collected as you play: your IP address, which helps us confirm where you are playing from, your device and browser, activity in your account and cookies that keep you logged in.
- Details from partners: identity-check and payment providers, the partner that referred you and services that help with location checks or safer gambling tools.
Why we use it
We use your data to run your account, process deposits, withdrawals and bonus eligibility, prevent fraud, answer your questions, keep the site safe and stable, and meet our legal duties. Marketing messages are optional and you can switch them off whenever you like. Details about your wins and payouts stay confidential unless the law requires otherwise.
Who we share it with
We never sell or rent your data. We pass it only to companies that help us run the casino, such as payment and fraud-check providers, to authorities when the law requires it, in the case of a business sale or merger, or when you ask us to.
Storage and security
Your data may be held in another country, with contract terms that keep the same level of protection. We keep it only as long as we need it, including the periods set by anti-money-laundering rules, and then delete or anonymise it. Encrypted connections, firewalls, monitoring and strict staff access protect it.
Your rights
You can ask to see, correct or delete your data, limit or object to how we use it, take a copy with you or withdraw consent. Some requests may be limited when the law makes us keep records, for example for fraud checks or safer gambling. Contact our support team to make a request.
Under-18s
Our casino is only for adults. If we find data belonging to someone under 18, we delete it and close access straight away.